Frequently Asked Questions
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Most orders are processed within 3–5 business days. Custom orders may require additional design and production time.
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Yes! We love creating personalized magnets, decals, greeting cards, bookmarks, and keepsakes. Submit a custom order inquiry, and we'll work with you to bring your vision to life.
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Absolutely! Many of our custom products can be created using your personal photos, pet photos, logos, or special designs. By submitting photos, you confirm you have permission for us to use them.
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For most custom orders, a digital proof will be provided for approval before production begins.
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Our products are created using high-quality materials selected for durability, appearance, and long-lasting enjoyment.
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Please contact us as soon as possible. Changes can typically be made before production begins.
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Due to the personalized nature of custom products, returns and exchanges are generally not accepted. If there is an issue with your order, please contact us, and we'll do our best to make it right.
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Please contact us within 7 days of delivery and include photos of the damage. We will work with you to resolve the issue.
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Colors may vary slightly due to differences in screen settings, monitor displays, and printing processes.
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Yes! We can accommodate larger orders for weddings, graduations, baby showers, businesses, events, and more. Contact us for pricing and availability.
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craftycharmco.av@gmail.com
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Yes! We currently ship throughout the United States.